Privacy policy

Thank you for visiting fengchielectriccar.com (the “Site”).

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you visit or use the Site. All data processing activities comply with applicable privacy and consumer protection regulations.

By using this Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect only the information necessary to process orders and provide customer support services, including:

Order Information: Name, shipping address, email address, and phone number
Payment Information: Payments are processed through secure third-party payment service providers (such as PayPal or credit card networks). We do not store full payment card details.
Communication Information: Information you provide when contacting us by email or through online forms
Cookies and Technical Data: Used to support basic site functionality, improve performance, and analyze traffic. Cookies do not contain sensitive personal information.

We do not collect information unrelated to transactions and do not knowingly collect personal information from individuals under the age of 13.

2. Purpose of Use

Personal information is used only for legitimate and necessary business purposes, including:

Processing and delivering orders
Providing customer service and after-sales support
Sending order confirmations and shipment tracking information
Improving website functionality and user experience

We do not sell, rent, or trade personal information.

3. Data Security

We implement reasonable technical and organizational measures to protect personal information, including:

SSL (HTTPS) encryption on pages involving personal data
Secure payment processing through third-party platforms
Restricted access to personal information by authorized personnel only

4. Information Sharing

We do not disclose personal information to third parties except in the following necessary situations:

For order fulfillment and logistics services
For payment processing or refunds
When required by law or lawful governmental requests

All service partners are required to comply with applicable confidentiality and data protection obligations.

5. Cookies

Cookies are used to support site functionality and performance analysis, such as remembering shopping cart content and improving navigation.

You may disable cookies in your browser settings; however, some features of the Site may not function properly.

6. User Privacy Rights

Where applicable, users may contact us to request access to, correction of, or deletion of their personal information by email.

7. Marketing Communications

Marketing or promotional communications are sent only in accordance with applicable laws.
You may opt out of such communications at any time using the unsubscribe option provided.

We do not use personal information or images for advertising or promotional purposes without explicit user consent.

8. Data Retention

Personal information is retained only for as long as necessary to fulfill order processing, customer service, or legal and accounting requirements.
When information is no longer required, it will be securely deleted.

9. Children’s Privacy

The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Policy Updates

This Privacy Policy may be updated from time to time to reflect legal or operational changes. Any updates will be posted on this page and will take effect immediately upon publication.

11. Contact Information

Operating Company:
Putian Yibu Dengfeng Trading Co., Ltd.

Registered Address:
Room 703, Building 2, Area A, Bantou Community,
No. 517 Binlan Street, Xialin Street,
Chengxiang District, Putian City,
Fujian Province, China

Email:
info@fengchielectriccar.com

Phone:
+86 132 1505 3727

Website:
https://fengchielectriccar.com

Business Hours:

Monday to Friday, 9:00 AM – 6:00 PM